RETURN POLICY

Returns
      We accept returns for a refund or an exchange if you are not completely satisfied with your order.
      Please contact us by e-mail within some days of receiving your order and we will issue you with a returns reference number and the return documents.
      Print and complete the returns form ensuring that it is signed and agrees with our Returns Policy. If you would like an exchange, please indicate the desired item including the size required.
      In the event of an exchange, there is no charge to ship out the replacement items. All exchanges are subject to stock availability.
      Please return goods to us within a few days of receiving the returns form from us.
      We will only accept a return if the item is new and unused. We will not accept any item that shows indication that it has been worn. This is for hygiene purposes. Items should be returned in the original packaging, all tags should still be attached and the item should show no signs of wear.
      Refunds for returned items will only be credited to accounts initially used to purchase the returned item. Refunds are only offered for returned items and exclude shipping costs.

We accept return of products. Customers have the right to apply for a return within 14 days after delivery the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please ask our customer service to make sure you send the package to the right address. 
Notes：
Custom-order or personalised items do not have a right to 14 days refund.

We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. Processing time: 2-7 days.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, the consumer is not required to bear the shipping fee for this reason.

Return Address:FLAT/RM 705，7/F，FA YUEN COMMERCIAL BUILDING， NO.75，FA YUEN STREET，MONG KOK，KL，HONGKONG